我们打电话时,假如遇到以下的情况:
当你表示电话的来意之后,
接线员和你说:我们不感兴趣,
这个时候应该如何回复?
接线员说:We buy from local suppliers, we are not interested in importing.
虽然她这样说,但是我们在调查当中,发现他们公司其实是有做进口的,说明她说出这句话时,只有一种情况:她被中国供应商电话骚扰太多次了。
这个时候,你千万不要与接线员去争辩。
应对的方案是:向接线员提问
接线员:We buy from local suppliers, we are not interested in importing.
你:ohh, are you working in purchasing department?
接线员:No, I'm not working there, but I know that they are not interested in this sort of thing.
你:Alright, ok. So you would not make the decisions on this thing, right?
接线员:Yeah...
你:Do you know who would be then, perhaps you can help me.(这时你向她寻求帮助,她可能会这样讲)
接线员:OK, I'll get you throgh. You can have a try to talk to our buyer.
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